Genesys 3 Factors in Leveraging Digital Channels for Revenue Growth This is the age of competing on client experience. With the development of eCommerce, social media, mobile phones and an explosion of fresh touchpoints, electronic exclusion is a valid concern.
IVR IVR Voice Over Recording Tips Doing voice overs, for several outsiders looking at, may look to be a fast and easy job and while it is certainly not brain surgery, it is definitely a whole lot more than simply getting to a mic and speaking.
Genesys 3 Ways CX Driven Solutions May Help Propel An Entrepreneur's Start Up The recent inventions in Client Experience Technology helps to solve this issue without breaking the bank. These inventions can't just make your life simpler, but also help provide another component to your value proposition which may set you apart from rivals.
Genesys 3 Approaches to Boost Your Contact Center Performance Your organisation has assembled their customer service and sales contact center on the best technology platform.
Genesys The Way to Drive Actual Value from AI On Your Retail Contact Center Artificial intelligence. Machine learning. Predictive analytics. Abstruse and specialized? Maybe -- but you do not need to have into the algorithms to love what they are able to perform.
Genesys How To Use Secured Credit Card with IVR? How To Use Secured Credit Card with IVR? Read more...
SEO What is SEO and why SEO is necessary? SEO is a whole process of improving the website's popularity, optimizing website's SEO to create a visitor and make your website as a search engine friendly site. In English, the word SEO is also known as search engine optimization.
Genesys What is IVR and how does it work? IVR is an automated telephony system technology that interacts with the callers, gathers the required information and routes the calls to the particular appropriate recipient.
Technology Should we be worried about AI? (AI) has gained tremendous popularity within the past few years. AI can be explained any device that understands its environment and interacts with it in order to succeed at the predefined goal.
SEO Why Is Flash Bad For SEO? Back in 2010, Apple made headlines by leaving a seemingly important feature out of their at-the-time new iPad. The tablet boasted a huge variety of features, aside from one: support
